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FAQ

General Town Centre Questions

Q: What is the current status of the proposals for the new town centre?

A: We have recently finalised the Section 106 agreement with London Borough of Southwark. In the coming months, we will be continuing our work with the traders on their relocation, and reaffirming our commitment to the local community by bringing forward a series of initiatives such as the Pastor Street Advisory Group and establishment of the trader panel.

We know that the task we face going forward in delivering this project, in an inclusive and positive manner, is huge. We want to ensure all parties that we take our responsibility extremely seriously and know our reputation in Elephant and Castle will need to be hard earned in the long-run. We remain open to debate, and embrace the next stages with great optimism about what can be achieved for all.

Q: When will construction start?

A: At this stage, it is too early for us to confirm exact dates. This is a complex scheme that will be delivered in phases, and we will share further information with local stakeholders in due course.

Q: Is there an opportunity to discuss the plans for the town centre regeneration?

A: We have a dedicated email address for enquiries regarding our plans for the new town centre: info@elephantandcastletowncentre.co.uk. This account is monitored daily and a representative will respond to you in a timely manner. We also have a Community Director based in the shopping centre who is currently dealing directly with tenants/traders regarding the relocation process. If you are a tenant/trader and would like to set up a meeting or have any queries, please contact Diana Barranco on diana.barranco@elephantandcastletowncentre.co.uk, who will be able to assist you further.

Castle Square

Q: What is Castle Square?

A: Castle Square is a new pop-up shopping destination, which will deliver over 5,000 sq ft of shops, bars and cafes to Elephant and Castle. It will be home to the existing businesses during the planned redevelopment of the town centre.

Q: How does this fit into the wider plans for the redevelopment of Elephant and Castle?

A: It is one of the relocation options for traders in the shopping centre.

Q: How big will the space be?

A: There is just over 5,000 sq ft of retail space provided within Castle Square, which can be arranged to fit trader space requirements. The whole space will be open to the public. Retail space will be spread across three floors with a covered terrace and views over the park. A total of 24 retail units can be provided in this space, although these are flexible to suit the needs of traders relocating.

Q: What will Castle Square provide for the local community?

A: Castle Square will ensure local businesses can continue to trade in the area when the shopping centre closes, meaning local people can still get access to same range of goods and services. The square will establish an enlivened street frontage to Elephant Road and a feature gateway to Castle Square and Elephant Park, creating a bustling environment for traders and the local community.

Q: Where is the space located?

A: Castle Square is located behind Sainsbury’s, at 50 New Kent Road, within very close proximity of the current shopping centre, the train station and the redevelopment area of Elephant Park.

Q: Will there be public routes through the site?

A: The site is publically accessible, both by foot and public transport. There will be routes through the site so that everyone is able to enjoy this new site. There will be disabled access to ground floor level of the modular units.

Q: Why does this need to be provided?

A: Delancey is committed to providing interim affordable retail space for tenants currently trading within the shopping centre and Castle Square is just one of the solutions being offered.

Q: Will all of the traders be able to relocate here?

A: There are a number of options available for traders who wish to relocate, including spaces with affordable rents. Castle Square provides temporary accommodation, whilst Perronet House, Elephant One, Elephant Park, Manor Place and East Street Market provide permanent relocation space.

Next steps

Q: How long would this take to build?

A: It is anticipated that Castle Square would take between 3 – 4 months to build.

Q: Why were the public not consulted before?

A: Delancey has worked with the traders in the current shopping centre for an extended period on the relocation options, including Castle Square. This has included face-to-face meetings, organised tenant presentations and guided site tours.